It's a charge for one of our products
Need a refund because someone used your card fraudulently?
If you are convinced that you did not purchase our product and that your credit card was used fraudulently please let us know. We will refund the amount in all cases of fraud.
Whether you have your account information or not, we can guide you through the process of canceling your recurring order.
Cancel SubscriptionLive support hours are:
9am - 6pm ET Mon - Fri
Contact us by phone 1-855-214-6391
or via email support@mpf-help.com
Below are a few common questions
What is your Refund Policy?
MenProFormula will give a full refund for up to 60 days after your purchase date. At this time, in light of COVID-19, we are not accepting any product returns..
How do I cancel my recurring order?
We are more than happy to cancel your recurring order for you at any time. You can contact us via phone or email. Whichever is the most convenient for you. We will cancel your account right away.
Can I cancel my recurring order online?
Click here for step-by-step instructions to cancel your recurring order.
Can I please just speak to someome, and get this taken care of?
We can be reached by phone, email or you can complete our online form. If it's easier for you, we will call you to make sure you understand the nature of the charge you see on your credit card statement. And if there's been a mistake, we are committed to making things right.
Contact
Need or want to talk to a person?
Whether you’re seeking more information or you have questions about an existing account, please reach out and let us know. You can contact us via chat, phone or email--whichever is the most convenient for you.